Account

I can’t access my account?

This may be caused by a few reasons;
You have entered a wrong e-mail address. Unless you remember the e-mail address that you have entered in the course of signing up, there is nothing we can do. In this case, you need to sign up again or contact us on [email protected]

You have entered a wrong password. In this case, you can refresh your password by using the “I forgot my password” link.
If you are a new member and have yet to click on the activation address which is indicated on the e-mail that was sent to you, you cannot access your account. You need to click on the activation address once in order to enter.

If you are unable to enter despite having followed all of the above-mentioned steps correctly, please contact us on [email protected]

Can I permanently delete my account?

You can certainly do this. For this purpose, please click on your user name on the upper right side of page to be directed to the relevant page. You can permanently delete your account by clicking on “Delete My Account” button on the lower part of the page.
 

How can I update my profile information?

You can go to the relevant page by clicking on your user name on the upper right side of page and then clicking the “Update Profile” button.

 

In case of any emergency or when you cannot find an answer, you are always welcome to contact us.